Below are links to our most commonly used tutorials. Ideal for the beginner.

Easy-Edit: http://www.clickspace.com/message/1067961/2

Webpage Editing: http://www.clickspace.com/message/1067963/2

Importing Contacts: http://www.clickspace.com/message/1068147/2

Managing Folders: http://www.clickspace.com/message/1067711/2

We just sent this newsflash out (on Monday) and many people got it on 

their junk mail box.

Do you know why it happens? Did some wording trigger it?

Thanks for your advice!

Best regards,
Helena

Hi Helena,

Here is a message that outlines factors that may contribute to this:
http://www.clickspace.com/message/1041470/2

I hope that helps.
ClickSpace Support

We have our  online store with ClickSpace and we are finding there are way way more 

orders “ Awaiting Checkout” than processed orders. Would you know of
the reasons why this would be?
I would understand a few of these but there seems to be a whole lot
every day which leaves me wondering why that is happening. Any light
you can shed on the matter would be appreciated.

Thank you,

Renee P

Hi Renee,

The awaiting Checkout procedure works as follows (from a site visitor perspective):

I visit your site. I then add something to my cart. This installs a cookie on my computer - in which that product gets stored in my cart for one year. This functions this way so that a person can add items to their shopping cart and return at a later date to purchase. It essentially remembers what they did in the past.

These activities then get stored in your account as 'Awaiting Checkout' orders.

Let me know if that does not make sense.

Sincerely,
ClickSpace Support

I would like to be able to down load my product catalog to a csv file, how do I do this?

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Submitted from: http://driveit.clickspace.com/cgi-bin/WebObjects/DriveItAdmin.woa/5...

Hi Margot,

Go to Setup -> Manage Sku Items -> Find all and export a csv file.

Let us know if you have any troubles.

ClickSpace Support